Selected Experience

Led and managed hands-on QA across educational and game-based titles, including PAW Patrol: The Game, for products reaching 30M+ downloads collectively.

• Led and managed a cross-functional QA team across flagship titles—including PAW Patrol: The Game, PAW Patrol Academy, Cubric, Math Tango, and Endless Learning Academy—combining hands-on testing, automation, release readiness, and team leadership for products reaching 30M+ downloads collectively.
• Designed and executed QA strategies for worldwide iOS and Android releases, balancing exploratory testing, automation, regression coverage, and release risk.
• Built and maintained a centralized QA knowledge base that reduced new-hire onboarding time by approximately 50% while improving documentation consistency and test-case reuse.
• Designed and implemented AI-powered QA workflows that automated bug reporting, evidence collection, OCR validation, regression analysis, and release documentation, significantly reducing manual effort while improving defect consistency and release quality.
• Built AI-assisted mobile testing workflows that automatically captured screenshots, extracted build and environment metadata via OCR, generated structured Jira issues, and attached supporting evidence with a single command.
• Introduced AI-assisted regression analysis, LLM-generated test scenarios, and analytics-driven investigations to expand coverage while reducing repetitive manual work.
• Partnered closely with Engineering, Product, Design, and Art teams to identify quality risks early and ensure features met both functional requirements and player experience expectations.

Delivered test automation and API quality engineering for gaming and media clients.

• Big Fish Games: built a Unity test automation framework with AltTester, authored automated and manual test cases for EverMerge, validated releases across local and HeadSpin remote devices, and investigated ANR issues from reproduction through engineering handoff.
• SiriusXM: owned API testing for the Conditional Access & Identity Management team, building Postman collections and regression suites aligned with each sprint's deliverables.
• Provided QA consultancy to clients and mentored junior SDETs.

Quality engineering across web, Android, and iOS for a fintech platform, from test strategy to defect triage.

• Designed risk-based test strategies from requirements analysis through release, focusing coverage on high-risk business workflows while building and maintaining automation frameworks for Web, Android, and iOS.
• Executed functional, validation, E2E, and regression testing while using SQL to prepare and validate test data.
• Triaged defects, collaborated closely with developers, and verified fixes before production releases.

QA across medical and defense-grade systems (M2/M4 Systems Manager, Alaris Systems, DoD projects).

• Managed an offshore QA team to consistently achieve release testing goals across multiple enterprise healthcare products.
• Authored test plans and test cases from software requirements, executed regression cycles, and verified fixes across releases.
• Developed SQL validation scripts for scanned documents, folders, and images while reporting server performance under load.

Owned internal systems reliability and infrastructure upgrades while supervising the Operations team.

• Supervised Operations and resolved complex technical issues end-to-end.
• Upgraded network infrastructure and installed servers, routers, and firewalls.
• Monitored server, software, and hardware performance; supported smooth application deployments.

Led Active Directory, domain policy, and virtualization operations across the company's server fleet.

• Administered Active Directory, domain policy, and Windows Update across servers and end-user devices.
• Ran health checks on Domain Services and kept virtualized servers aligned with company standards.